Frequently Asked Questions

Everything you need to know about Simplist beauty and your orders.

Are Simplist products suitable for sensitive skin?

Yes, our formulas are dermatologist-tested and specifically designed with clean, non-irritating ingredients to be gentle on all skin types, including sensitive skin.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it within 30 days for a full refund or exchange, even if it has been opened.

Are your products cruelty-free and vegan?

Absolutely. Simplist is 100% cruelty-free and we do not use any animal-derived ingredients in our formulations.

How can I track my order?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.