Returns & Exchanges
At Simplist, we want you to love your skin; if a product isn't the right fit for your routine, we offer a 30-day window for easy returns and exchanges. We believe beauty should be effortless, which is why we’ve streamlined our process to ensure your satisfaction.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the products in their original packaging to ensure they are protected during transit back to our warehouse.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.